If you tin't sign in to your iMessage business relationship or FaceTime on your Mac

If you can't sign in to your iMessage account or FaceTime, one of these solutions might help.

When you first prepare up Letters on your Mac, you're asked to sign in to your iMessage account with your Apple ID. Messages then automatically attempts to sign in every time y'all open it. Signing in to FaceTime is similar. If either app doesn't sign in successfully, try these solutions.

Check your Cyberspace connection

Brand sure that your Mac is connected to the Cyberspace. You should be able to load spider web pages or receive electronic mail, for case.

Check for a service outage

Check the Apple System Status page for a temporary outage affecting iMessage or FaceTime.

Check your Date & Fourth dimension settings

  • Choose Apple menu () > System Preferences, then click Appointment & Time. Make sure that the date, fourth dimension, and time zone are correct.
  • If the "Set date and time automatically" checkbox is selected, deselect it and select it again. (If the checkbox is dimmed, clickthe lock  and enter your administrator password.)

Make certain that your software is up to date

Learn how to update your Mac software. Software updates can better the stability, compatibility, and security of your Mac, and might also resolve the issue.

Cheque your Apple ID

To brand sure that your Apple ID and password are correct, get to the Apple ID account folio and sign in with the same Apple tree ID that you're using with Messages and FaceTime. If that works, open up the app and take these steps:

  • Messages: Choose Messages > Preferences, so click Accounts. Select your iMessage account, then click Sign Out. Now sign in again with the same Apple ID you used on the Apple tree ID account page.
  • FaceTime: Choose FaceTime > Preferences. In the Settings tab, click Sign Out. Then sign in again with the aforementioned Apple ID you used on the Apple ID account page.

Cheque for third-political party software

If you installed firewall, security, VPN, or other third-party networking software, make certain that the software isn't blocking any of the network ports used by iMessage and FaceTime. If necessary, disable the software and and then effort using your iMessage account or FaceTime again.

Larn more than

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